

Our experience has been that customers value the added security this dispatch system provides. This is done in order to ensure that each item can be individually dispatched and tracked through the delivery process, from our depot to your front door. However, we remain convinced that even with postage costs taken into account, we are the most competitive online seller in Australia.Ĭurrently, calculates postage costs on a per item basis. does not do this as it impacts on the speed with which items can be provided to the customer and reduces the flexibility which allows us to provide you with such a wide range of products. In order to provide postage discounts on multiple items, would need to dispatch all items together. We will endeavor to assist and cover in cases where duty is charged, if you are charged customs then please collect the package, pay any fees due and then contact us and we will reimburse you.
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The delivery status of a package can be check via internet at or Taxes/customs duties:Īustralia allows free trade over the internet and will not charge any customs duty whatsoever for small packages entering the country.

Where items will come directly from our suppliers outside the Australia which will be shipped directly to you via startrack or UBI.

Please note that the proposed delivery time is taken for whole day and extra charge will be included if special arrangement for delivery is requested.
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On arrival at the freight depot they are sorted and scanned into their corresponding states for shipping on the next day.įor very large item deliveries our vehicle will be equipped with a hydraulic tailgate, and the driver will have a trolley to ensure that your item can be safely delivered to your door.Īccording to 3rd Party Courier's delivery policy, the driver is not allowed to carry any items into customers' properties such as units, business buildings or any other flat buildings which are located in upper levels. Parcels are collected from our warehouse on a daily basis (Monday to Friday). You will receive an email confirmation of your order including a tracking number, as soon as your goods are dispatched.Įach parcel carries a barcoded address label, which is scanned at several points during the delivery process. The 3rd Party Couriers are specialised in providing an Australia wide delivery service for large items. Where items exceed 25 kg they require a more specialised delivery service. Your tracking number is included in your shipping confirmation email. This will usually happen the evening your parcel is dispatched or early next day. The delivery status of a package can be check via internet at How they work.Įach parcel carries a barcoded address label, which is scanned at several points during the delivery process. The delivery status of a package can be checked via the Internet at What is Aramex?Īramex is a 3rd party courier service provider that also handles freight. eParcel / Aramex (formerly fastway couriers) - for items that weight 22kg or less(Fastway is less than 25kg) What is eParcel Post?ĮParcel is Australia Post's Internet enabled freight system. Depending on your location and the type of goods you have purchased, will dispatch your goods with 1 of these transport providers.
